The products will only be exchanged if we have failed to deliver the right size. All the sizes are clearly mentioned on our website and it is the customer’s responsibility to check the sizes before ordering. The exchange request will only be entertained within 7 days of receiving the products. The customer would be liable to pay the courier charges to return the product to our address.
After 7 days it will be solely company decision to fulfill your request or not.
Parien House holds the authority to reject any exchange claim if not met with company policy as mentioned in above paragraph. For exchange please email us at Parienhouse@gmail.com or call us at +92 302 1442134.
Refund and Cancellation Policy
Refund will only occur if :-
1. The wrong item was sent.
2. The item is defective.
3. The item was damaged in shipping. You can claim refund within 7 days from date of item(s) delivered to you. In case of refund the customer is responsible for sending the item(s) back to us with in 7 days( after 7 days company won’t be able to accept any return or refund) and we will process the refund after receiving the item(s) and inspection of item(s).Please note that cash refunds will only be given on damaged articles if a fresh item is not available. We make sure that the items are in their best condition before they are being dispatched, however, if the customer receives a damaged article, they can ask for a full cash refund by emailing us on email@example.com You can cancel your order before delivery is processed. After you confirm the order via whats app it will be not possible to cancel the order. The customer will be responsible for paying the shipping cost of returning item. Please note that your shipping cost is non-refundable.
If customer exchange same article no extra chanrges will apply if customer want to change order with any other article 20% extra will apply.
Shoe order will not be taken without advance payment.
By placing an order at Parien House the customer automatically agrees to these terms & conditions.